When do you put the phone away for the night? When do you close your laptop?
Boundaries is something a small business owner will never have. We don’t shut it off, we don’t put it down and we sure as hell never stop thinking about.
BUT…this is should not the case for your employees and it is a lesson I learned in the last few years. I wasn’t keeping them at the office til 9:00 p.m. at night or demanding they work on weekends…but I was sending them emails, assigning things through our project management system and sometimes g-chatting them at all hours of the night.
The sad thing is, I had no idea it was affecting them and stressing them out. They felt they needed to respond immediately to my emails or take care of whatever item was mentioned. I had no idea they felt this way. Thankfully, I had an employee speak up on behalf of other team members and I made changes in my communication.
For me, this meant drafting emails and then sending Monday morning instead of Sunday night at 9:00 p.m. I try to be much more deliberate in the way I word communication, as it can be interpreted as a bit too aggressive or blunt. Hard to imagine, am I right?
When you move from being just a business of one, the focus changes. Change isn’t easy for business owners, but it is necessary for growth.
Comment (1)
Mike Koelzer
So true–and often times the drafts read a little differently come morning. Thanks for the musings.