What is it about that name? If your name is Karen, my apologies. My sometimes partner-in-crime, Chris Andrus, wrote this great blog about standing up to customers in defense of […]
I had a friend pose a question to me this past week on the future of social media. Will it remain an important tool for marketers? Has fake news, spam […]
This past week I went on my first ever cruise with Royal Caribbean on the Allure of the Seas. As with all things in my life, I take in details […]
I had a conversation with a friend, and someone I respect immensely professionally, about a company’s brand and how it is interpreted across all channels. She shared with me a […]
